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 IT Tech Support

Onsite / Online IT Support

See why companies choose Design Solutions for their US Based onsite and remote IT Support and SAVE  in the process.
  • Virus, Spyware, Adware Removal
  • Network/Internet Setup & Support
  • Reduced overhead for IT costs
  • Yearly Support and Preventative Maintenance Plans
 
Online Support Print E-mail
 Online Support  Our Online Support has been operational for over 10 years and allows us to take remote control of any PC via the Internet to resolve many common problems such as Spyware, Malware and Virus Removal.

 How it Works:

1. Click on the "worker" image to the right to either run or download our Online Support gateway

           a. This gateway installs no software on your PC and is not Spyware, Malware or a Virus.

           b. Click on our LIVE CHAT or Call 847-587-9201 to chat or speak with one of our engineers if in doubt.

Click here to start the Support Gateway
CLICK HERE to Start the Support Gateway
   

2. Click on "RUN" and "RUN" again to start the Support Gateway.

           a. You will see the image in #3 below.

           b. No connection will be made at this time, the Support Gateway is simply ready to run. 

 
Click RUN to start the Support Gateway
CLICK RUN to start the Support Gateway
   

3. Call 847-587-9201 before beginning a support session and an engineer will tell you which of the support stations to double click on. One of our engineers will then review your problem and determine the best course of action to resolve it.

 

 
Call to begin the Support Session
Support Gateway
 
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